What's Floating Around Cloud 9? 13 March 2017

Welcome to another week and we're fresh from a great night at the newly refurbished Nottingham Derby Novotel at the weekend, who had  a casino night and black tie gala dinner to mark the occasion. 

A good time was had by all but sadly we don't have any winnings to brag about so work continues this week at Cloud 9 Towers!

On the subject of a good time, no one knows how to party better than the Irish and of course, this Friday sees the arrival of St Patrick's Day so no doubt every bar from Dublin to Derry will be packed to the rafters.

Here at Cloud 9 we are also getting in on the act and attending a St Patrick's Celebration on Thursday evening at the King Street Townhouse in Manchester along with Moulden Marketing who have organised the event.

The evening will be hosted by nine of Irish partners; a mix of Hoteliers, Venues and Regional Convention Bureau and starts with Irish themed cocktails, presentations and then a three course meal topped off with Irish Coffee!

We are using this trip to Manchester as an excuse also to introduce Fiona, one of our Ambassador's to the region as its one we use for many events and its not a part of the UK that she is familiar with. So the Melia, the Mercure Piccadilly and Alderley Park are all on our radar.

Manchester is certainly keeping up its end as the Northern Powerhouse, and when it comes to looking at future trends with regards to hotels and guest attitudes to both in terms of business and leisure travel, the North West always offers a good benchmark.

Business travel in the region has seen significant growth and more and more guests want to try and create a home away from home feeling, with the opportunity enjoy the benefits of the service and facilities provided by hotels, but also the flexibility to cater for themselves.

With an increase in International Flights to Manchester Airport the North West Hub and weak pound has also driven a hike in international visitors, both for business and leisure so occupancy rates in Manchester are enjoying a high.

With increased occupancy rates and growth in the number of companies choosing to stay in the UK for their annual events, many hotels and venues face the challenge of maintaining and improving their service levels to meet and exceed demand.

Additionally,  health and well being has increased as a priority for many guests and delegates in recent years, so healthy menu options and wellness-focused environments are increasingly important.

Manchester has always been a bustling and innovative city and some of the new hotels set to open offer increased choice for guests and delegates alike and we're looking forward to seeing just is what next for the region so watch this space!

Have a great week!

What's Floating Around Cloud 9? 30 May 2016

Welcome to another week and as it was the #CHSAWARDS16 in Manchester last week which were brilliantly hosted by Andy Johnson, this week we have handed over our blog to him!

Martin Gaisford as Hercule Poirot.
Picture:artdecoproductions

The Mysterious case of Poirot, the fire drill and

 the locked car park

It was a night that would have taxed the “little gray cells” of Agatha Christie’s most famous detective.

It started inauspiciously enough.

I got to the Manchester Mercure Piccadilly Hotel at around 5pm to rehearse, as I was hosting the CHS Awards 2016.

It started to get a little bit Belgian just before dinner was due to be served. There we were in all our DJ and posh frock finery (I went for the DJ as opposed to the frock on this occasion) and the fire alarm went off.

Nobody moved a muscle. There was no announcement. Eventually after a good 15 minutes we were told to make our way out. So we ambled into the foyer. We hung around a bit. Someone said it was a false alarm so we made our way back in to sit down. Only to be ushered out straight away saying we had to vacate the building.

So we shuffled out to Portland Street and stood outside in the drizzle for another ten minutes. People then started to drift off down the car park ramp and we were eventually re-united with other guests at the side of the hotel – complete now – with two fire engines. Again, no official word, no practiced drill, just a few harassed members of staff in fluorescent vests looking totally flummoxed.

The nearest we came to actual danger was when two girls nearly got ran over by a bus trying to take a selfie with a fireman in the background.Eventually we drifted back inside and got back to our tables at 9pm, when I was supposed to be doing my thing as MC.

Then the Poirot thing happened. Martin Gaisford had come up to Manchester as a guest of the indomitable Paula Kelsey, a true force of nature and boss of the events company Cloud 9.

A trained actor, Martin was roped in at the last minute to do the Voice of God bit, announcing the nominations.

It was only when we were chatting afterwards that I found out that not only does he run a very successful murder mystery productions company, who have performed for Stella McCartney’s hen party celebrations and at Richard Branson’s Lake Como residence, but he is also the UK’s No 1 Hercule Poirot lookalike.

Even he was at a loss to solve the mystery of why the fire alarm went off and how inept the hotel were in carrying out a half-decent fire drill.

Nevertheless, the evening was a great success. Showcasing the fantastic venues and events in the UK.

Cast your eye over a few of the winners, including, The Coniston Hotel & Spa, Horizon Leeds, The Grand Hotel York, Ardencote Manor, Thorpe Park Manor and Solent Forts, and you can see what a vibrant sector it is.

So well done to all of them, Paula and the team at Cloud 9, and the CHS Group UK.

The drama wasn’t over though.

I’d parked next door in the Piccadilly Plaza, Because of the delays, I got back in the teeming rain to discover the car park was locked.

Hercule couldn’t solve this problem, so I rang NCP’s emergency number and within 15 minutes, they had sent a man with a van to get me in and get me home. Great customer service,  so thanks NCP!

Even Agatha Christie would have struggled to make this one up!

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