What's Floating Around Cloud 9? 30 October 2017

Welcome to another week and who can believe that November is almost here already? We're delivering some training this week to the East Midlands Chamber of Commerce Events Team , which has been a good excuse for us to review some of internal practices when it comes to events. 

Irrespective of how good you think you are, some times when it comes to communicating that in training it can be difficult to express so we did do a little research on effectively deliver of training sessions.

Firstly, its important to tell the trainees what you’re going to cover. Introduce your session with a brief overview of the training subject’s main points. Tell them the information. In the main portion of the session, explain key points, go over policies, demonstrate procedures, and relate any other information trainees need to know.

We also  need to remind them what we have told them as well as regular summaries to ensure they retain the information. 

Whilst we are trying to avoid Death by Power Point some of it is inevitable but we have tried to mix it up with some hands on games and interaction to make sure everyone is involved. All trainees will get more out of sessions by hearing about their co-workers’ experiences with the subject—and not just the trainer’s lecture points. Hearing different voices also keeps sessions varied and interesting. Structure interaction time into all your sessions.

We also need to make sure the session runs on time. And this is a bit of an unknown as we wont have time to practice, but we think we are pretty much on schedule - and lastly, we need to put ourselves in the seats of those we are training. If we are bored preparing information, just think how they will feel.

We have tried to spruce it up a bit so lets hope they enjoy the session, which this time is on communication tools and managing expectations - when it comes to crisis management we are not sure just how well we can do that without being a little bored as no one likes it when things go wrong!

Happy Halloween everyone and have a great week.